Community Activity

Resolved! Iphone15 Back Order

I ordered my upgrade on Friday 7th , to an iphone 15 258G.  Said it was available but now states it is on back order.  Any idea how long it will take to be delivered?

Re: Phone number disconnected

I have the same problem. But have received no text nor email to say its being disconnected.my number apparently is disconnected. have been trying to get in touch EE but its leading nowhere!Frustrating.

EE Fault reporting - and endless loop

I have poor performance on broadband - self testing shows 5Mb or less and similarly poor upload.Text HELP as instructed,  'We're running tests,...' Then ... 'we need to send an engineer... we'll book an appointment automatically'Then  ... 'We can't m...

RobinS49 by Investigator
  • 44 Views
  • 4 replies
  • 0 Helpful

Resolved! Re: EE Upgrades: All you need to know

Hi, I’m on upgrade anytime from 16 May 2023; I wanted to upgrade as it’s within 45 days, however I’ve just learnt it’s now changed to 30 days. If my contract was signed for in 2023 shouldn’t the 45 days still stand? My broadband is also up for renewa...

Mls7 by Explorer
  • 47 Views
  • 2 replies
  • 1 Helpful

Reconnecting my mobile number

Hi,I was on pay as you go and travelling abroad for some months so I wasn't able to use my number. I received a message saying my number was going to be disconnected and now I can't send/receive messages or contact EE to reconnect my mobile number.Wh...

Gabe666 by Explorer
  • 36 Views
  • 3 replies
  • 1 Helpful

Contract

Hello,For personal, health reasons I moved to Germany yesterday from UK/Wigan.I need to cancel the phone contact.Can you please advise how can I cancel the contract?Thanks Erisa

Erisa21 by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

No Internet and no resolution

I've lost my broadband connection since Monday, I am able to connect to the WiFi but can only access the EE page with the following error message. After logging in, I'm rerouted to the EE homepage. I called up the EE support line only to be told that...

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Chloey9 by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful