18-09-2022 08:23 AM
I haven’t received any sort of confirmation email or any delivery time/date for my order that I did over the phone on Monday. Is this normal?
18-09-2022 10:51 AM
Hi @Dae7.
Welcome to the community.
What did you order?
DPD will usually send a text when your order is ready to be delivered.
Jon
18-09-2022 11:12 AM
I ordered the iPhone 14 pro max in purple
18-09-2022 11:27 AM
Thanks @Dae7.
I'd recommend getting in touch with our Customer Care team so they can check your account and see what is happening with your order.
Jon