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Confirmation

Dae7
Explorer

I haven’t received any sort of confirmation email or any delivery time/date for my order that I did over the phone on Monday. Is this normal? 

3 REPLIES 3
Jon_K
Former EE Employee

Hi @Dae7.

 

Welcome to the community.

 

What did you order?

 

DPD will usually send a text when your order is ready to be delivered.

 

Jon

I ordered the iPhone 14 pro max in purple 

Jon_K
Former EE Employee

Thanks @Dae7.

 

I'd recommend getting in touch with our Customer Care team so they can check your account and see what is happening with your order.

 

Jon