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Confirmation email

ZagN
Visitor

‎25-11-2023 07:13 PM

I just purchased the new iPhone 15 Pro Max on a monthly contract. The money has been taken out, but I still haven’t received a confirmation email. 

Why could this be ?

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1 REPLY 1
Northerner
Grand Master
Grand Master

‎25-11-2023 09:29 PM

Hi @ZagN 

Likely your order wont be processed until Monday. Also check your spam/junk folder. 

When your order is due DPD will send you a text. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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