Community Activity

Can’t make groups

Just had busiest home bundle installed and have app on iPad nd phone. I can’t however find any way to make a group for devices I add. Looked online and saw it’s to do with parental controls but no parental controls are mentioned on the manage broadba...

lgrenter by Contributor
  • 3 Views
  • 0 replies
  • 0 Helpful

Only half speed on new busiest home fttp

Hi all,I had fttp busiest home installed yesterday with the new WiFi 7 router. Openreach left with it all running fine, but when I checked speed on my laptop connected directly to the router via Ethernet it only said 798 via ookla speed test and some...

lgrenter by Contributor
  • 25 Views
  • 2 replies
  • 0 Helpful

Refund

Hi, In January, i mistakenly paid a new sim when I tried to top up. I didn’t know what to do so I looked in the forum for advice and found the someone which had the same problem as me, and I answered his message by saying that the same thing happened...

MaryHz by Investigator
  • 18 Views
  • 2 replies
  • 2 Helpful

Award winning ?

Been having a look around .3rd of May 2025 what awards do EE actually have? Not the passed ones upto Date Awards.I have seen next awards  will be handed out this year September .suggestion.RootmetricsOoklaSift Davi’s IncLikewizeSoftbank GroupHave a w...

Woody111 by Valued Contributor
  • 10 Views
  • 1 replies
  • 0 Helpful

EE refusing to unlock phone and being nasty

Hi all, so I got a phone that's a Nokia 6303 classic. I don't like smartphones and don't need them. The phone used to be locked to Orange so when Orange changed its name to EE, it had to get unlocked (from the network) and then it worked just fine. I...

Sarah2212 by Investigator
  • 95 Views
  • 7 replies
  • 2 Helpful

Unable to make calls from Portugal

I am aware a number of EE users in portugal have had an issue making calls after the power outage 5 days ago. My wife and I still cannot make calls (including WiFi calls)How do we fix?