Hello @arianasimina ,
Welcome to the community,
You will have to ring customer service, they should be able to cancel it for you. This is not customer service, we cannot do this for you, there is no account access here, and we have no idea who you are.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
