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Cancel order

saba2252
Explorer

‎05-03-2024 07:11 PM

Hi I just have ordered a sim with contract scout but I wanna cancel it how can I do that?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎05-03-2024 07:29 PM

@saba2252  You need to call customer services in order to do this.   
  
 0800 956 6000

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
saba2252
Explorer
In response to Chris_B

‎05-03-2024 07:32 PM

I called them and they told me I have to wait my order received and I have
time to cancel the order
0 Helpful
Leanne_T
EE Community Support Team
In response to saba2252

‎06-03-2024 08:32 AM

Hi @saba2252 

Once you have received the SIM order, you can let us know you wish to cancel the SIM. Please see our How Do I Cancel my Contract Within 14 days? Help page for ways to cancel the new SIM contract. 

Leanne.

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