Anytime upgrade returns pack hasn’t arrived

Russell1982
Visitor

Hi 

 

I’ve recently upgraded my iPhone via anytime upgrade but my returns pack to send my old phone back hasn’t arrived ???any ideas on how to get it without spending hours on the phone ?it’s been 2 weeks now 

 

Many Thanks 

 

Russ

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Russell1982,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to chase this up for you.

You can chat with them online at Contact us about your mobile phone (ee.co.uk).

Hope this helps.

James