Add to plan order

[Tomknowles1992]

I ordered a ps5 just after the black Friday sales went live on Friday. Yet as of right now it's still prepping to dispatch and according to the EE app, the console i ordered is out of stock. How soon will I get my order or should I consider cancelling 

[Leanne_T · Accepted solution]

Hi there @Tomknowles1992 

Thanks for coming to the community. 

To check the order has been fully processed and waiting to be dispatched, I would suggest getting in touch with our mobile guides, they can check the account and give you an update 🙂

Let me know how you get on. 

Leanne.