Community Activity

Pausing a connected data sim

I purchased a 12 month Connected Data SIM card some time ago and then continued to use it on a £5 a month payment basis. As Roaming is no longer free in the EU and I will be in Europe for a month, I would like to pause my renewal payment for next mon...

SueT99 by Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Xbox Game Purchases

We recently moved from Virgin to EE as I couldn't resist their clever advertising....The problem I'm having is I can't purchase any games or addons from my Xbox, when it prompts me to validate\purchase via the QR code which i do on my phone nothings ...

SL888 by Investigator
  • 65 Views
  • 4 replies
  • 0 Helpful

Wrost and Rubbish Company Service in the World

I have been using the EE network for the last 4 years. From the date I started using EE, I have been confronting fraud again and again and again.  When I first went to the EE store in Harrow on the Hill. I just went for an enquiry and one of the exec...

Stuck in USA ee are rubbish!

I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do? 

Dan516 by Investigator
  • 241 Views
  • 24 replies
  • 4 Helpful

Esim

@MembersIm due to go away to Spain tomorrow so have added a roaming add on for one week. I’ve also got a free 5gb eSIM from the company I booked the holiday with. Is there any benefit to me using this eSIM, will it have any impact on my roaming add o...

Belburn78 by Investigator
  • 11 Views
  • 1 replies
  • 0 Helpful

Resolved! Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

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8388ehdan by Explorer
  • 9291 Views
  • 70 replies
  • 41 Helpful

Resolved! Complaints at a dead end with no care from EE

This is a last gasp attempt at maybe getting help or some direction. I’ve been with BT for years and kept being asked to move to EE. So after a number of email exchanges with a customer adviser I took out a BB, TNT sports, landline and 2x EE one sims...

Stiggy1 by Explorer
  • 314 Views
  • 6 replies
  • 2 Helpful

Blocking

1) If you block someone what do they see other end? Do they see undeliverable?2) is there a way to print texts so you have proof of anything. I have this downstairs neighbour most of the time is ok, but every now and then loses it or in a drunk stupa...

Shirl777 by Contributor
  • 42 Views
  • 5 replies
  • 2 Helpful

Not so rapid phone repair - google pixel 7 pro

I have just been in store to take a phone for repair, and was told that they don’t do loan phones even through boards in advertise it, also was told that it would take 14 days for repair how is this a rapid repair?

Skully2 by Investigator
  • 69 Views
  • 8 replies
  • 1 Helpful