A week ago order

[Redchill]

I placed an order for the iPhone 15 Pro a week ago and I still haven't received any information by email and at the moment I don't have a phone because I sold my old one

[Leanne_T]

Hi @Redchill 

Thanks for coming here 🙂

Which memory size and colour iPhone 15 Pro did you order? 

Is this for a new contract or an upgrade? 

Leanne 🙂

[Redchill]

UPGRADE iPhone 15 Pro - Good As New

128GB Black Titanium

[Leanne_T]

Thanks @Redchill 

Has your plan changed in your EE app? 

Leanne.

[Redchill]

yes today

[Leanne_T]

Thanks @Redchill 

Once the plan has changed the device would be dispatched and DPD would be in touch with delivery details. 

You can download the DPD app and use the email or mobile number with the postcode to check for updates 🙂

Leanne.