Solved: 404 Page not found - The EE Community

Ordered a phone. Paid the £30 upfront payment then went to 404 page not found and I’ve had no email confirmation!! What happens now?

1 SOLUTION

Accepted Solutions

Hi @SSGILLIAMFAM I can imagine it's worrying when the payment has been taken but you've not had any confirmation the order has gone through.

I'd recommend giving us a call so a guide can get this looked into for you and give you some clarity as to what's happening.

To speak to a guide, you'd just need to dial 150 from an EE phone, or 07953 966 150 from any other phone.

You can find a link to our contact us page here

Chris S

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1 REPLY 1

Hi @SSGILLIAMFAM I can imagine it's worrying when the payment has been taken but you've not had any confirmation the order has gone through.

I'd recommend giving us a call so a guide can get this looked into for you and give you some clarity as to what's happening.

To speak to a guide, you'd just need to dial 150 from an EE phone, or 07953 966 150 from any other phone.

You can find a link to our contact us page here

Chris S