13-09-2024 09:59 AM
13-09-2024 12:27 PM
Hi @MihaiLacatus1 Great choice of phone there! I can imagine you're keen to get your hands on your new device.
Did you order your phone online, in a store or over the phone with us?
Chris S
13-09-2024 12:31 PM
Online
13-09-2024 12:49 PM
@MihaiLacatus1 Brilliant 🙂
Did you get an email after you ordered the phone stating that we've received your order? You should also see a order reference on the email too.
13-09-2024 12:52 PM
I received an email with a reference number as well
13-09-2024 01:10 PM
That's really good news @MihaiLacatus1 If you have a confirmation email with a reference then your order will have been logged.
What was the memory size and colour that you ordered please?
13-09-2024 01:36 PM
Ok thank you
13-09-2024 01:58 PM
No problem @MihaiLacatus1
If you'd like our team to take a look to see if they can give you more information about your order, you can give them a call on 150 from an EE phone, or 03301 231 105 from any other phone.
15-09-2024 12:10 PM
the phone is still coming, I have it and paid, you really can't help me, it's not possible
