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14 pro max delivery delay

Jasikaran
Explorer

‎16-09-2022 10:45 AM

Made an upgrade order on pre order day 9th still haven’t received any updates regarding my delivery, when I contacted them they said order had processed on 12th and demand for handset can’t provide any delivery info , they just call to confirm the trade in info on 12th , but I got an email confirmation on 9th , this is so frustrating now 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎16-09-2022 12:52 PM

Hi @Jasikaran 

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Jasikaran
Explorer
In response to Northerner

‎16-09-2022 02:58 PM

Thank you for reply 

I called them as well , they can’t gave proper reply when am going to get the mobile and I told them because of your order confirmation email I cancelled the preorder on Apple Store , I don’t what does he understood he asked me do want to cancel the order 😢

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