nhs perk

[Sharon244]

I eligible for an exchange and upgrade  on my current phone , when i put in my code for my 20% nhs perk it is saying invalid, does this mean i am unable to get the 20% off on my new plan, thank you

[Sharon244]

Yes , I was planning on trading in my s21

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[Katie_B]

Hi @Sharon244. 

The perk offer is not available with any other discount or offer, your account may be showing a discount for you trade in. 

If you wish to get this looked into further, please give us a call on 150. The team will be happy to help.

Katie

[Sharon244]

Thank you for your help
Will I still get my 10% discount for having two lines

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[Leanne_T]

Hi @Sharon244 

Sorry, perk can not be used with the multi line discount. 

Please see our Perks, Discounts & Customer Benefits, Help page for full information. 

Leanne.