13-12-2022 08:25 AM
hello guys
I just moved to europe (germany) for one year or two. even though i am in england every 6 weeks, i do not need such a plan as i have at the moment. Is there any chance i can DOWNGRADE my plan ? ( i find a lot of upgrade options, but i want to reduce cost a bit (right now i pay 24,95 with 200mb data and an extra addon for roaming to europe of 5phound or so )
thanks for help in advance
Allen
13-12-2022 10:58 AM
Hi there @pepper71
Thanks for coming here.
Please get in touch with our mobile care team on 150 from your EE phone and they will go through all your options with you.
Thanks 🙂
Leanne.
13-12-2022 11:37 AM
When is your min. term up? You may downgrade your plan FoC in your upgrade window from 45 days before the min. term. Otherwise you will need to pay off the rest of your contract.