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looking to upgrade and apply the discount 20% as work inthe NHS? how to do this?

andrewlindsey
Visitor

ive had an account with EE for 10+ years, and foolishly never know about the NHS discoutn 20% that i was missing out on. 

i have an EE account but how rdo i apply the discount to this? its not clear on the system it just takes me to the community page? 

please help

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi @andrewlindsey 

Welcome to the community. 

To apply your NHS discount at the point of upgrade you must do this at check out. 

You should see a section to apply a voucher and this is where you will apply your discount code that has been generated through your EE Perk account. 

If you do not yet have an EE Perk account please register HERE

Katie

View solution in original post

5 REPLIES 5
Katie_B
EE Community Support Team

Hi @andrewlindsey 

Welcome to the community. 

To apply your NHS discount at the point of upgrade you must do this at check out. 

You should see a section to apply a voucher and this is where you will apply your discount code that has been generated through your EE Perk account. 

If you do not yet have an EE Perk account please register HERE

Katie

Hi Katie

 

How do I apply my NHS discount once I've already been to the store and got the upgrade ?

 

Kind Regards

Jonathan

 

Leanne_T
EE Community Support Team

Hi @johnohijk 

Do you have the perk discount code from the perk portal? 

Leanne.

johnohijk
Explorer

Hi Leanne

 

I think I have sorted it now thank you I didn't realise I had to log in to the EE Perks account and select my number that way.

 

many thanks for your reply regardless 

KR

Jonathan

Leanne_T
EE Community Support Team

No problem @johnohijk 

Once you have the code, you will need to call us on 150 to get the perk code added to your account 🙂

Leanne.