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free samsung earbuds A34 5g

xluk3e
Visitor

‎30-05-2023 05:24 PM

Hi, I ordered the Samsung a34 5g back in April which had an offer with free earbuds but I have not received them, can anyone advise me on what to do?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎30-05-2023 06:24 PM

Hi @xluk3e 

They are sent 15-30 days after you receive your handset to the account address. If this time has expired then you need to call EE CS on 150. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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