Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71824 Views
  • 59 replies
  • 128 Helpful

Upgrade gift voucher not received

I upgraded my phone in November 22 and select the upgrade that gave a Gift Card as a free gift. I've still not received this 6/7 weeks later. Anyone else had similar, know the time frames for this or know who to contact to chase it?

Resolved! NHS Perks

Two of my NHS perk discount codes don't work. Can I get help to make these work so that I can redeem them online?

Hana123- by Contributor
  • 835 Views
  • 11 replies
  • 2 Helpful

Missold bt sport as part of my contract

I finally decided to take the plunge and upgrade my phone - I have been an ee customer with phones for all the family. Extremely disappointed with customer service who missold me the contract. I was informed that I could have BT sports as an add on i...

Wuraz14 by Explorer
  • 609 Views
  • 8 replies
  • 1 Helpful

By sport

Hi just a bit of help please?my son’s Samsung came with inc add on of by sport, how do we access this? Via bt app? Any help would be appreciated?

Bgow_5 by Visitor
  • 245 Views
  • 1 replies
  • 0 Helpful

BT Sport - VC018 Error

I have had BT Sport as an add on for a number of years and had no issues. I recently changed phone to an A53 5G and now when watching the app I get a VC018 error and sometimes says it is not available in my region...I'm always in the UK when trying t...

BT sport package

I have the BT sport package but it won’t allow me to log in? Keep getting the error message when trying to sign in and can’t get around it?

EE £5 unlimited for 5 days

Received a text to say £5 unlimited everything for 5 days if I reply FIVE but it’s not working. Had to call support the other day to activate it and they said I’d be able to text in future but its not working 

bt sport

hi my sim only contract is up for renewal and I'm interested in adding bt sport is there any deal that I can claim to get this cheers