ee perks account deactivated

[Vmorland]

Hi

I have tried to access my EE perks account but it states that this is now deactivated.  Can anyone help on how i can access my 5 codes please

Thanks

Vicky

[Katie_B]

Good Morning @VixB. 

Thanks for coming to the community.

I would love to see if I look into this for you. You should now have a private message, please take a look and get back to me. 

Katie 🙂

[VixB]

I have replied to your PM ☺️ Thanks for your help with this matter 💛

[Leanne_T]

Thanks @VixB

As soon as we have an update, we will let you know 🙂

Speak soon.

Leanne.

[dangrenade]

Hi,

Same here for me. Account deactivated and customer servs and my HR have no clue.

Thanks in advance.

[Leanne_T]

Afternoon @dangrenade

Thanks for coming to the community.

Have you been able to access the EE Perk Portal previously?

Also, can you try and register for a new Perk account, does this work for you?

Leanne 🙂

[dangrenade]

Hi Leanne,

Never logged on before, just left it too long to activate. I tried re-registering bit it told me I already had an account. Dies this help.

[Leanne_T]

It does thank you @dangrenade

I have sent you a private message on here for some details.

Leanne 🙂

[TomP1980]

Good morning,

I appear to be in the same position as others in this thread. I've gone to log in to EE Perks but when I have done so it states my account has been deactivated. Can someone reset my account please?

[Christopher_G]

Hi @TomP1980

Welcome to the community. 🙂

I've sent you a private message. Please have a look and get back to me.

Chris

[JamieTheEgg]

I have the exact same situation. Tried calling a customer service advisor who spent quite a lot of time trying to help me get to the bottom of this but was unable to fix this for me.

Would love to get this resolved as soon as possible so I can get myself a S20 Ultra!