ee perks account deactivated

[Vmorland]

Hi

I have tried to access my EE perks account but it states that this is now deactivated.  Can anyone help on how i can access my 5 codes please

Thanks

Vicky

[TTomas]

Hello

I have the same problem. I reset my password on EE Perk website, however the message appears that my account has been deactivated as your registration was not completed within the allowed time frame. When I tried to create new account, I have message that this e-mail address already exists. Thank you in advance for your help.

[Leanne_T]

Hi @TTomas 

Thanks for coming here. 

I've sent you a private message on here for some extra details.

Leanne 🙂

[haythum]

Hi All,

I have used EE Perks in April and it worked fine then I have to reverify my account (my work email that I have always used with EE Perks and linked to my EE work number) but never received the verification email (tried multiple times), now a message appears that my account has been deactivated as your registration was not completed within the allowed time frame.

Can you please support me.

[Katie_B]

Hello @haythum. 

Welcome to the community. 

I have sent you a private message for more details. 

Katie

[HLD72]

My nhs perks account is deactivated. Can you please help 

[Katie_B]

Hi @HLD72. 

Welcome to the community. 

I have sent you a private message. 

Katie

[Bendave19]

I have the same issue and the customer service agent isn’t helping me. 

[James_B]

I've sent you a PM @Bendave19 

Please check your inbox and get back to me when you have a moment.

Thanks

James

[Craiggib81]

Good morning James.

Same problem here unfortunately. my perks account has been deactivated.

Any help would be great.

[Leanne_T]

Morning @Craiggib81 

We can certainly help you with the perk account, to do this I have sent you a private message on here for some details 🙂

Leanne.