ee perks account deactivated

[Vmorland]

Hi

I have tried to access my EE perks account but it states that this is now deactivated.  Can anyone help on how i can access my 5 codes please

Thanks

Vicky

[Leanne_T]

Good Morning @morry85

Thanks for posting on the community.

I have sent you a private message on here now 🙂

Speak soon.

Leanne.

[rach74]

I have same problem, keeps saying account deactivated, I have got onto perks who say need to contact yourselves, please can you tell me how to activate my perks account so that I can get the codes for my discount as will be upgrading phone in the new year

thanks

[Katie_B]

Good Afternoon @rach74. 

It's great to hear your looking upgrade with us.

What happens when you try to re-register for the EE Perk Portal?

Speak shortly, 

Katie 🙂

[rach74]

the same as people above keeps coming up saying account deactivated as didn't register in time, just need the code so when I order on new contract I can put code in for the discount, thanks

[Katie_B]

Thanks for confirming this @rach74. 

I have sent you a private message for further information. 

Katie 🙂

[Lulu33]

Hi, I'm having the same trouble can you please help as I'm running out of time before they'll accept my discount

[Katie_B]

Hi there @Lulu33. 

Welcome to the community. 

I have sent you a private message, please take a look and get back to me. 

Thanks,

Katie 🙂

[rach74]

i replied to your message 7 hours ago but not heard anything back?

[James_B]

Hi @rach74,

Our Perk team are looking into this for you now.

We'll be back in touch soon. 🙂

James

[rach74]

ok thanks,not heard anything yet