ee perks account deactivated

[Vmorland]

Hi

I have tried to access my EE perks account but it states that this is now deactivated.  Can anyone help on how i can access my 5 codes please

Thanks

Vicky

[SarahBoards]

Hi, Ive just tried logging into my perks but it says my account has been deactivated. i have been on maternity leave for over a year with no access to my work email so can only assume this is the reason why. is there any way to re-activate this as my phone contract is due for renewal soon. Thankyou

[James_B]

I'd be happy to help you with this, @SarahBoards 🙂

Please check your community inbox.

James

[firepool]

My account has been deactivated as nearly all the above have had the same issue (not completed registration in time, even though registered around 18 months ago).  How do I resolve this please?  It won't let me re-register as its states email is in use.  Thanks for your help in advance.

[James_B]

I've replied to your PM, @firepool 🙂

James

[firepool]

Hi, it's now been 2 working days and it still won't let me re-register as says 'the details you have given are still in use'.  I was advised on Sunday to allow 2 working days before trying again but it still won't let me.  Help please