ee perks account deactivated

[Suzanne65]

My ee perks account states it’s deactivated when I try to log in but I am unable to register a new account because it says I already have one. I need to purchase a new mobile phone with my nhs discount but am unable to and ee customer services are unable to help

[Marcshark1]

Hi 

I’m having the same problem and not having any response with emailing into EE. Any advice welcomed. 

[Christopher_G]

Hi @Marcshark1
I've sent you a private message to get some information from you. Please take a look and get back to me.
Thanks
Chris

[punton07]

My EE Perks accounts deactivated and been on to EE who say they cant help me!! why advertised this perk when it seems next to nobody can access this, 

[Leanne_T]

Hi @punton07

Welcome to the community. 

I've sent you a private message for some extra details 🙂

Speak soon.

Leanne.

[ghsinghy]

my ee perks discount is also deactivated and I have also reset the password and having the same problems 

[Katie_B]

Hi @ghsinghy. 

I have sent you a private message for more details. 

Katie