Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70988 Views
  • 59 replies
  • 128 Helpful

International calls

International calls package £20 per month.. does this cover St Vincent & The Grenadines? thank you 

Big6053 by Visitor
  • 429 Views
  • 2 replies
  • 1 Helpful

EE perks deactivated

My EE perks account says it’s been deactivated when I try and log in? I have upgraded but now I don’t get my unlimited data please can you help me to sort this 

Lauz83 by Visitor
  • 269 Views
  • 1 replies
  • 0 Helpful

I can not access my ee perks account

Hi. I work for the NHS and 3 years back I had a perks account that now is not valid to access. It says that my account was deactivated. I would appreciate if you could help me. Thanks 

Smart benefit Microsoft 365

How do I get my new smart benefit to work (Microsoft 365) I have activated it with EE and have spoken to EE, various departments, then I was given a Microsoft phone number which only directs me to a web site which doesn’t help

Julianm by Investigator
  • 1079 Views
  • 5 replies
  • 0 Helpful

EE Perks codes not valid

I have tried multiple codes from my EE perks and none are working. The plan is not discounted and is full price, anyone else had this problem?

Resolved! 60min Global Roaming

Hello,  Does anyone know if 150 can be covered by the 60min global roaming?I need to call 150 but not sure if 60 minutes global roaming covers this. 

Help with ee perks

Hi, I used to have access to ee perks but I can no longer access it as my work email has changed. Does anyone know how to fix this as I’m with the same company but different email address and I cannot re register as it says I already have account. I ...

Cannot access perk account

Hi, I am.trying to access my EE perk account, to no avail. I have entered what I believe to be the correct password with no luck. I've tried to reset my password with no emails coming through to my email address or work registered email address. I've...

KelvinM by Explorer
  • 261 Views
  • 1 replies
  • 0 Helpful

Resolved! Buy a phone

How can I simply buy a phone from the shop? I already have a plan, I just want to change my husbands phone and buy it outright.