Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74120 Views
  • 59 replies
  • 128 Helpful

PS5 gaming bundle

Hi. I'm trying to order a pay monthly ps5 when I check it says I can get it monthly but when I try ti add it to my basked it adds as a "pay now" nd the total amount of it. I've spoken to customer service and I was told I am eligible for it but they c...

Trade in offer

Hi,i completed a phone upgrade and took the option to Trade in my old hanset. I'm not sure how i go about returning the old handset. As a couple of days after the order i got a text asking me to send my old handset to:EE Limited, Channel Returns, Mer...

BT Sport error code VC018

I can't watch live sorry on my App, I could before. This is a pain as I pay extra for a service which does not work.  Tried to message technical support but unable to do so.  Tried phoning but it is a 20 minute wait which is unacceptable.  Can this b...

Dunc9 by Visitor
  • 906 Views
  • 3 replies
  • 2 Helpful

Smart Benefit

I am a business account customer and I have had the Amazon Prime video smart benefit for the past (nearly) 2 years. It has been great but we've now been told to pick a new Smart Benefit as it is being discontinued.I have just googled the list and not...

Prices of series s add to plan bundle ?

Just querying the prices. Series s bundle with an extra controller is £25 a month for 11 months (controller only £4 a month 11 months) Another series s bundle with headset is £31 a month for 11 months ( headset only £3 a month 11 months)Why are these...

Making a purchase

I’m trying to purchase something with EE for the first time and is saying my account needs to be linked to this or a phone number but I don’t yet have a EE phone number?