Microsoft 365 smart benefit

[Rich1273]

Hi

I have looked through previous posts and faqs and believe that this isn't possible but could a mod or community member confirm?

I have a Microsoft 365 family account and pay £7.99 to Microsoft. 

Can you take Microsoft 365 personal and pay the £2 difference? 

I know with netflix this is the case as I do that already and pay the difference. 

Please let me know

Cheers

[Leanne_T]

Hi @Rich1273 

Thanks for coming here. 

Do you wish to purchase Microsoft 365 from EE or change your option with Microsoft? 

Thanks. 

Leanne.  

[Rich1273]

Hi Leanne

I would like to take Microsoft 365 through EE but its only the personal option showing and I require the family option. 

I already subscribe to family via Microsoft direct so was asking can I take the smart benefit with EE and pay the difference in a similar fashion to what I do with nerflix

Hope this makes sense! 

Thanks 

Rich 

[Leanne_T · Accepted solution]

Hi @Rich123

I understand, thanks 🙂 

Sorry this option is not available through EE.

The terms and conditions can be found here - Microsoft-365-Inclusive-Extra-Terms-v2-170822.pdf (ee.co.uk).

Leanne. 

[Rich1273]

Thanks Leanne. Iv marked as the solution

I had thought this was the case when I looked through the information but wasn't 100%. 

Hoping this changes in the future

Thanks 

Rich

[Leanne_T]

No problem @Rich1273

Have a lovely day 🙂

Leanne.