Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70101 Views
  • 59 replies
  • 128 Helpful

xbox game pass smart benefit

I changed over to SIM only last week with 3 smart benefits. One being the xbox game pass. However i have contacted EE three times now and I still cannot access this. I received the text with the link however whenever i try to sign in it says you are ...

BT Sport

I have a BT sport add on but cannot access it on my phone??

Owenwn by Visitor
  • 262 Views
  • 1 replies
  • 0 Helpful

Samsung A13

Just swapped from SKY- no better-worse if anything. Make matters worse> Mobile phone (Samsung A13) on offer on EE site via B,T Customer> £18. Told by Agent that the  price no longer available, now £21? Friend referred me to E.E. so qualify for Amazon...

smick63 by Investigator
  • 1742 Views
  • 8 replies
  • 3 Helpful

Free gift with upgrade

I recently upgraded to the oppo reno 8 and after 14 days am eligible for free headphones and a phone case. I was wondering how do I claim. Thanks 

1GB Data Boost removed after upgrading

Hi community,I have I've recently upgraded to new iPhone 14 Pro Max from a sim only deal I've been on for a while, I still have 2 additional lines with EE, the upgrade went through yesterday and I should be receiving the new phone today, I can see on...

Jay1810 by Investigator
  • 2186 Views
  • 5 replies
  • 0 Helpful

NReal Air AR Glasses

Why can't I just order a set of NReal Air glasses? If I want to do it online I have to sign up to a 24month contract with EE. Otherwise I need to find a store with some in stock. EE Customer service were unwilling to do this for me and said I just ha...

Bt Sport

Hi guys I have just purchased a new sim with the BT sport as my Smart Benefit. I opted to pay an extra £5 for the large screen on my confirmation it’s saying it’s £10 can anyone let me know why and what the £10 includes . I don’t want to sit on the p...

Account deactivated

Hi I am registered with EE perks for my Home Office discount. However it now says my account is deactivated due to not activating in the allocated time frame. When I try password reset it allows this to be done however when I login the same message a...

MrGilly by Investigator
  • 387 Views
  • 6 replies
  • 0 Helpful

Ps5 monthly

I've made an account and joined the forum but I'm still not able to add a ps5 in my cart. Any ideas why? Thanks.