Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 71590 Views
  • 59 replies
  • 128 Helpful

Friends and Family discount - Help!

Hi,I'm trying to upgrade my phone online, and I have an F&F discount for the first time.I am trying to get the iphone 14, unlimited data, £76 a month, when i go through and select the plan, and the Apple one add on, it brings up a promo code box.I ty...

Purchasing add ons

When I try and purchase additional data I get a message (403 forbidden)Does anyone else have this issue and if so, how do you resolve it ?At the moment, I can't see how I can purchase additional time !Andrew   

Add on

Hi i am trying to add on netflicks to my account how do i do it 

Jason116 by Visitor
  • 266 Views
  • 1 replies
  • 0 Helpful

EE Perks - unable to verify details or reset password

I received an email last week to verify my identity as it was 2 years since EE perks was setup, I can't login as it doesn't recognise my password and it won't let me reset password eitherI have tried again this morning to be told the account is locke...

hmunro by Investigator
  • 522 Views
  • 6 replies
  • 0 Helpful

EE perks

Ordered my new s22 ultra and need to put in my NHS code. It's not getting through saying passwords wrong so I reset but I'm still waiting on the email. Any assistance would d be grateful. Thank you

Re: Discount for council employees

Hi. I work in local government, it accepted my email address but we changed our domain name recently due to a unitary authority change. Do I need to ask on my side to register or is that something EE can help with. Many thanks. Marcus

MarcusD by Investigator
  • 768 Views
  • 3 replies
  • 1 Helpful

Resolved! 503 error on MasterCard reward

I have received my txt msg with link nd code for my £200 Mastercard reward, but the link throws up. HTTP 503 error, I have tried to access the site on multiple devices,  and get the same error, can anyone help please 

Capel712 by Explorer
  • 379 Views
  • 3 replies
  • 0 Helpful

£300 reward

Tool out a contract that is eligible for £300 reward, had text with link and code , click link and it says service unavailable? 

SeanH85 by Visitor
  • 299 Views
  • 1 replies
  • 0 Helpful

Apple Music add on

  HiI have recently purchased a new iPhone and contract with EE and at the time of doing so already had a subscription to Apple Music. I have activated the 6 month free Apple Music add-on, text MUSIC to 150 and done all the bits as far as I can tell,...

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