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Perk verification

Mattytum92
Investigator
Investigator

I’ve been trying to get the code for NHS perk. I’ve received the verification email to my work email and clicked the link, it asks me to login and when I do it takes me back to a page that says verify my email. There are no new emails from EE and nothing in my junk.

Im stuck in some sort of loop that doesn’t seem to be updating 

5 REPLIES 5
Katie_B
EE Community Support Team

Hello @Mattytum92

Thanks for coming to the community. 

I would love to help get you logged in to your EE Perk account. 

Since last night have you received any further emails?

Katie

Hey,

 

No I haven’t had anymore emails to my work or personal email address

Katie_B
EE Community Support Team

Thanks for letting me know @Mattytum92

Are you able to try registering with your personal email?

Katie

Hey,

so my name and number are already registered with EE perks so it won’t let me put those in.

it also says that the domain from my personal email are not registered with EE perks. I’m guessing because it has to be a work domain that is registered.


Thanks

Katie_B
EE Community Support Team

Thanks for getting back to me @Mattytum92

When you have a moment please check your community inbox. 

Katie