Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70937 Views
  • 59 replies
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New phobe

Good morning If I buy a new phone for someone for Xmas can they change their number later from another provider  

Can’t reset EE perks password

Hi I have been trying active my eve pearks account, but it say my pass work is invalid. I have tried to reset my ee perks password in order to get activate my account and get my discount code. However each time I try, I am not receiving the email and...

Idil_ by Visitor
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  • 16 replies
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Resolved! EE Roam Abroad Pass

If I add an EE Roam Abroad Pass to my plan as a chargeable standalone add-on and I have a holiday that is across my billing date, do I have to pay the £10 twice. Once up to my billing date and again for the month after it?

John-HG5 by Explorer
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  • 6 replies
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Oppo cashback

Hi I recently upgraded to an OPPO phone and claimed cashback. This was almost two months ago and I still haven't received the cashback. I have spoken to OPPO 3 times and they said that they are waiting for EE to confirm the purchase. Please can you t...

my plan

Hi, I am giving my upgraded phone to my daughter for christmas. I have added add ons to the package but now realised she can not use them on her sim. Can i take them off? 

Mich2706 by Visitor
  • 248 Views
  • 1 replies
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EE Perks Account not working

Hi,I have tried logging in to retrieve my EE perks code but it is saying that my account has been deactivated. When I try to register, it says that I already have an account. I'm still working in the same NHS role. Can someone help me access it?

Pre Paid Mastercard and Student Beans 20% discount

Hello EE team,I placed order after reading T&C on SB and post my order i have been given message to contact on last page. When I called EE team on given number, gentleman rejected 20% in conjunction with prepaid master card. Saying EE T&C says - offe...

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sgodha by Investigator
  • 731 Views
  • 17 replies
  • 2 Helpful