Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74832 Views
  • 59 replies
  • 128 Helpful

Ee perks login/reset not working

I recently reset my password for perks, but when I try to login it says mot recognised. I hit forgotten my password but it has never sent me another email to reset it. How can I fix this? 

iPad 20% Perk

Just after a bit of info if possible. Looking to possibly get an iPad added to contract and have a 20% perk code. Aware can’t use codes on apple watches but does anyone know if ok to use on iPad purchase? Have tried to put the code in at checkout but...

Resolved! nhs discount code

i have phone and sim  cotract with EE but i couldn't use the nhs dicount code while i had it because of  some reason of the ee shop service provider fault. contract has passed already 1 year +AS  i have nhs staff discount can i have any option to use...

Abul2022 by Visitor
  • 729 Views
  • 3 replies
  • 0 Helpful

Resolved! Blue light discount on Perks

Hi I am a new customer and trying hard to resolve the issue of adding my discount to my plan using my Blue light card, it keeps getting knocked back as a photo id or an valid work email address. I have now managed to get a code but where do I input t...

Andy2999 by Investigator
  • 784 Views
  • 6 replies
  • 0 Helpful

Resolved! Customer service number

Hello, I have an EE home broadband, but would like to have a EE phone contract as well. I tried to find a number for EE customer service,but cannot find it. Anyone knows the number which I can get to customer service? Thank you

Tinuke by Visitor
  • 1390 Views
  • 3 replies
  • 5 Helpful

Resolved! Claiming my buds 2 pro

Hi, upgraded to Samsung Galaxy s23 ultra today but nothing was mentioned about the claiming or receiving of my free buds 2 Pro, how to I go about obtaining theseThanks

Resolved! Free buds 2 wirh s23 ultra

So I just got myself upgraded to the s23 ultra, which should arrive tomorrow. I'm within the period of claiming/receiving the free buds. My question is as the free buds 2 offer expires in 4 days, and it takes between 14 and 30 days to receive them. W...