13-07-2023 04:56 PM
Hi, so I chose the xbox gpu add on in my inclusive extra but when I activated it now, I got a message saying that it is activated but I'll be charged for it also, is it a standard message or will I have to cancel it.
13-07-2023 06:16 PM
Hi @Shaiggan
Thanks for coming here.
If you log into your My EE app and select add-ons. does the Game Pass show as an inclusive extra or chargeable?
Leanne 🙂
13-07-2023 06:18 PM
It shows up as a free one but then I got a text message from 150 that said it'll be charged.
13-07-2023 06:22 PM
If it shows free in your My EE, this should not be charged @Shaiggan
If you would like to make sure, please call us on 150 and the team will be happy to check this for you.
Leanne.
13-07-2023 06:23 PM
Alrighty, thank you!
13-07-2023 06:25 PM
No problem @Shaiggan
