Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73813 Views
  • 59 replies
  • 128 Helpful

Resolved! Samsung Free Earbuds

Good dayI've recently upgraded my kids phones to the Samsung A54 5G with the free earbuds onlineI don't see any information on the orders to how I claim the free buds,I've tried calling 150 but there isn't an option to discuss these and when I finall...

NyeH82 by Visitor
  • 1514 Views
  • 3 replies
  • 3 Helpful

Apple Fitness +

Hi, I have had my Apple watch since the 18th of June 2022. When I first got it I had problems setting up the Fitness + for the 24 months and contacted EE who I thought had sorted it but now when I go to the fitness app it asks me to subscribe again. ...

Naffon by Explorer
  • 427 Views
  • 3 replies
  • 0 Helpful

Unable to reset EE Perks Password

Hi, I need to access the EE Perks portal to get the discount codes , but unable to reset the password.I gave my work email ID in the forgot password form but did not receive  an email to reset the password.Have tried with my personal email ID as well...

johnzie by Explorer
  • 453 Views
  • 5 replies
  • 0 Helpful

NHS discount

Can some one please help me to deactivate my nhs account as I have never received the nhs discount on my eye account and have been a customer for 12 years. I was under the understanding that the discount was on my account to find out when renewing it...

Danib35 by Visitor
  • 310 Views
  • 1 replies
  • 0 Helpful

Resolved! Help! I need a new phone!

Hi all, I would like a new phone that does all the obvious but would really like one with excellent camera and video control...not shaking for example. (My hands shake a bit due to epilepsy medication, there's nothing that can be done. )I've been  us...

Logging in

Was trying to enter your fa cup/tickets competition, found the experience daunting.!.it wouldn't let me sign in to it , .I'm an older person/retired ,I was put into a minefield of questions, just too much .!.....help .!