EE Perks password re set

[Sarah1703-L]

Hello

I need to re set my EE perks password so I can get a code to upgrade. Every time I click to re set I don’t get the re set email. I now have 30 days to get this code to enable the discount.

Can anyone help? 

Thank you! 

[James_B]

Hi @Sarah1703-L,

Welcome to the EE Community. 🙂

Are you using the same email address you originally registered with the Perk portal? This is usually your work email address?

Have you checked your spam/junk email folder?

James

[Sarah1703-L]

Hi James

I have tried that email and it didn’t work. Unfortunately that email is no longer active and I am unable to get it re activated as I have moved employer.

I have also tried to re register and it won’t allow me.

Thanks

Sarah 

[James_B]

No problem @Sarah1703-L 

We'll just need to remove that old account from the portal so you can re-register.

I've sent you a private message to grab some details.

Thanks

James