Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75511 Views
  • 59 replies
  • 128 Helpful

Resolved! Acer laptop bundle

I  purchased the Acer aspire 3 laptop bundle over two weeks ago and still haven’t had any information on how to claim the 24 months of Microsoft 365 personal, and 24 months of Norton security. Can someone tell me how a get these please 

Oracek88 by Explorer
  • 537 Views
  • 5 replies
  • 1 Helpful

NHS DISCOUNT

Once again want to upgrade and as I work for the nhs I’ve tried to log in to perks and I would like to take advantage of the discount but it proves utterly impossible. 

Becathom by Explorer
  • 369 Views
  • 1 replies
  • 1 Helpful

International minutes

Hi I’d like to top up international minutes so I can contact my family abroad but couldn’t through it the app please advise 

Aalaa by Investigator
  • 432 Views
  • 1 replies
  • 1 Helpful

Ee perk

Just had an email saying that ee are still having trouble processing my offer, I didn’t realise that there was a problem with my nhs ee perk code. Can someone help please!

Resolved! Apple TV+ 6 month offer - on a smart TV?

I want to activate the offer of 6 months free Apple TV+ on my Samsung smart TVThe EE guide to setting it up only seems to apply to phones I don’t want to watch on my phone, I want to watch on my TV - how do I go about setting up and using this offer?...

mopezone by Investigator
  • 953 Views
  • 6 replies
  • 1 Helpful

Xbox game pass

I bought my son an Xbox via Ee came with 24 months game pass never received any texts or anything to validate so called Ee today guy really struggled but in the end sent me link to fill out came off phone to find out the link doesn’t work can anyone ...

Paddymo4 by Investigator
  • 631 Views
  • 10 replies
  • 0 Helpful

Unable to log into EE Perks

I am trying to log into my EE perk, but it just keeps saying credentials not valid, please try again!I have tryed the password reset, but still the same result, I was locked out of my account, and had to wait 24 hours, which I have, but really need t...

Resolved! gamers data pass and video data pass

Just purchased the xbox series x as an addon to my unlimited data phone contract and got the text for the  game pass ultimate and this is working well. But the offer i took also has the  gamers data pass and video data pass included...What is gamers ...

thompy by Contributor
  • 2733 Views
  • 5 replies
  • 1 Helpful

Resolved! Apple Music family plan

I have just upgraded my Samsung Phone today. Whilst on the phone to EE i was offered an addon. The EE agent explained that i could choose Apple Music and also that I can have Apple Music Family plan for a very small fee. I did not choose one at the c...