activate TNT

[Customer2000]

Can not activate TNT sports. I have spent hours making multiple attempts to activate through the BT sport page.

After entering login details the page says "TNT Sports account not recognised" I know I have have this as an add on and have been a BT Sport viewer for many years.

I've also read the comments (there are many people with the same problem) on the community chat with no success. I can honestly say the service and support for this rollout has been an absolute disgrace. 

Please help! 

[Mattgardner]

Same problem, upgraded phone and now can't log in to bt sport app

[James_B]

Hi @Mattgardner,

Welcome to the EE Community. 🙂

Is TNT Sports showing in your active add-ons in the My EE app?

James

[marissabell]

Me too

[Leanne_T]

Hi @marissabell 

Do you have the TNT Sports add-on active in your My EE? 

Are you trying to set up discovery+?

Leanne 🙂

[marissabell]

Yes I have!

I was on the phone to technical support for 2 hours on Thursday and thought this was solved.

I've switched on my TV today and now I'm back to square one!

Not impressed!

[Leanne_T]

Can you access TNT Sports on your mobile through the discovery+ app? @marissabell 

Leanne 🙂

[marissabell]

No - says I need to upgrade 🤷🏻‍♀️

[Leanne_T]

Can you try logging out and back in again, does this work for you @marissabell 

Leanne.

[uksikh1699]

Hi. this was terrible for me to find the answer for.

It was hidden somewhere in Google...!!

Go to ee.co.uk/TNTSports. Select activate and you'll be taken to discovery+ to complete your registration. Once activated, download the discovery+ app or visit discoveryplus.com to enjoy all that discovery+ has to offer.

[kizzledizzle]

Yes.  It doesn't work on phone - there always seems to be a problem and you have to wait fro another 15mins to get a new pin. I could only do it from my computer.