Zone A add on

[Mustela]

I just topped up my account with £30, im now trying to buy a Zone A 300mb EE HS weekly - which i assume will give me data in Turkey where ive just arrived - every time I click get this add on, i just get a message saying there seems to be a problem.... whats going on???

I also tried to buy via the link i received in a text on arrival, but each time i tried it kept saying there was a Captcha error - even though there was no captcha on the page!

Does it have to be so difficult.

[Leanne_T]

Hi @Mustela

Thanks for posting 🙂

Is the credit still showing on your account or has this been used to purchase a pack when you topped up?

If this is showing, can you try and access data via your phone browser, do you get the option to add a data add-on? 

Leanne.