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Community Activity
App doesn’t work ever, it’s been 2 years at least!
I never get to view my bill or check my contract because the app has never worked and I’ve been with you more than 2 years. I won’t go into the shop ever again because I had such terrible service and was lied to and conned by them when I took out my ...
Unable to buy sim only plan as an existing EE customer from EE Wbebsite ???
Tried buying all rounder plan with one extra - £33 reduced to £20 . However, when you log in as ee customer, the page reverts back to home and can't proceed further. Is it a con or technical issue?
Roaming add on not showing!
Hi, I’m currently in the US and purchased a roaming add-on before I left. My mobile data is working, but the add-on does not show in the EE app or website, and I’ve received no confirmation by email or SMS. I have a £0 spend cap so I can’t text 150 o...
Not being traffic managed, despite going over 600GB on my unlimited data plan?
Hi there,I have a mobile 5G unlimited data/max speeds plan for my phone. I use this as a hotspot to my PC/PS5 to download games etc. as it's much faster than my fixed line broadband connection in my home.I used up the 600GB cap (I know it's 'unlimite...
Improve signal coverage by small cells
Hi thereCan private individuals purchase and deploy small cells in their own house? I've seen some small cells uses the LAN port of the network switch or LAN port of router to access the internet.
EE TV options, switching from sky stream.
Hello all, looking for some advice. I have quite a few questions. I have served 31 days notice to cancel sky. Prices going up to much and the admit on the call was clueless to help with my requests to downgrade to reduce costs. I see some benefits ov...
Roaming in Germany - What is the current situation?
When I went to Germany before Covid, my phone always connected to the telekom.de network. I always got a great signal which was really fast (30 MBPS +). Since 2021, this has changed for the worse. My phone now connects to o2-de, which often says 4G...
Can't access Billing or Contracts
Billing just hangs forever (see below screenshot). Contracts keeps reloading and then ends up with:Sorry! Something went wrong when authenticating your account.Please try again later."Done the reset browsers (Brave and Safari). Same on Mobile. Mobile...
Busiest home wifi
Hi I have had this since release and I want to upgrade the router as I got the smart hub wifi6 version the rectangular shape one , I have no seen with this package you get now the new wifi 7 router so I thought hay im gonna see if I can get this seei...
Resolved! EETV UHD
When I went to store to take a contract out with eetv they said I would get uhd channels. I’ve since learned that I don’t get uhd channels. There’s literally no uhd channels under the ‘hd&uhd’ category. I was expecting sky sports uhd channels. can yo...
