Xbox game pass activation

[Friely]

Hello, can someone please help I picked Xbox game pass as my included extra on my all rounder sim and I have not received any info on how to activate it

i have only had my account with EE for 3 days if that helps

[Katie_B]

Hello @Friely. 

Thanks for coming here. 

Does this show active in your EE account online?

If you text Xbox to 150 what reports back?

Katie

[Friely]

In the app it states Please wait 24 hours for activation, but it has now been 72 hours since I joined 

when I text Xbox to 150 it tells me more info to come 

update a reply came back and tells me it can be added for £12 a month when I picked it as my inclusive extra I should not be charged

[Katie_B]

Thanks for getting back to me @Friely. 

I'd recommend giving us a call if your Inclusive Extra is not showing active. 

Katie

[Friely]

@Katie_B Thanks you getting back to me, I’ll give the call centre a try then