Community Activity

How to stop closure of fault when still ongoing problem

Fast fibre upgrade, now good signal but no wifi. Engineer came tried 3 different routers and new cables, still no wifi. Said fault due to Openreach installation, but Openreach check line when booked say no fault and close fault. Stuck with no wifi an...

BDK by Visitor
  • 10 Views
  • 1 replies
  • 0 Helpful

IPV4 vs IPV6 and cloudflare

Using a Service that uses cloudflare which struggles to always keep connected. on making it work on my broadband i had to switch off IPv6 address allocation under http://192.168.1.254/IPv6.htm . it got me thinking why have i got to do this if EE are ...

Russkil by Investigator
  • 353 Views
  • 3 replies
  • 0 Helpful

EETV WiFi Signal occasional issue.

Intermittently I need to switch off my EETV Settop box and restart it because occasionally I'm unable to use the iplayer and apps, plus the mytv seems to be an issue as it goes back to the menu like the signal isn't strong enough, once I've switched ...

sea2dog by Investigator
  • 79 Views
  • 6 replies
  • 1 Helpful

code Yvm102

Is just me but every time I turn on my pro box I get code Yvm102 or 105 

Lee14801 by Established Contributor
  • 6315 Views
  • 38 replies
  • 1 Helpful

Resolved! How do I migrate from BT Virus protect to EE Cyber Security

Recently changed from BT to EE.I have a Full Works package which includes EE Cyber security.  It says I have no devices protected, but I had installed BT Virus protect on all my devices. 5 in total.This raises two questions:-1   Is my BT Virus protec...

Resolved! Still No straightforward answer!

I switched from Virgin to EE, with the promise that the £300 for the switch would be made as soon as the Virgin account was paid and verified.  I emailed end of April to enquire  and received a response to say that the credit would be applied with 28...

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

Haximus by Explorer
  • 1148 Views
  • 37 replies
  • 10 Helpful

No Internet Connection

LOS light is solid red. I don't have a mobile phone, and it will not let me complete the network tests without supplying one. Wont let me book any sort of repair either. 

Joseph87 by Explorer
  • 43 Views
  • 3 replies
  • 1 Helpful