Xbox Add On

[Wilson45]

Hi, I've just added the Xbox Games Pass as my inclusive extra, but I've accidentally selected PC only instead of Ultimate.

Is there any way I can change this please?

[Lesley_W]

Hi @Wilson45 

Welcome to our community.

Are you able to change this through your Microsoft subscription page?

Lesley

[Wilson45]

Hi Lesley,

Thanks for answering! 🙂

No unfortunately not, it takes me to an EE page where it just lists my add ons

[Lesley_W]

Thanks for trying that @Wilson45 

The only other way I can think of would be to speak to customer service to remove it as your inclusive extra, then re-add it and set it up again. 

Are you able to give our team a call on 150 to try this?

Lesley