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Does anyone find talking to a representative difficult - I am 86 years old
In trying to reduce my account I have been very badly treated - I am 86 years old and am patronised and I want to know what I am paying for
Resolved! Application error: a client-side exception has occurred
No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". My husband's account works fine, but mine d...
Really poor upload speed
I have the mobile 5GEE broadband mobile router. Download is over 200mbps in Surbiton on the edge of London but upload is less than 1mbps. I don't know why it is so slow. I am using 2 external aerials plugged into the back and have tried resetting the...
How to view/access more than 1 Broadband/landline a/c on EE
I have 3 accounts (Broadband & Landline) across 3 separate domestic properties. I have recently moved to EE as the BT contracts have renewed and BT is transferring all its domestic business to EE. On the MY BT portal, I could easily switch between th...
Call history
I need call history from October 2024
Smart Hub update?
I've had my broadband service with EE for just under 1 year and on Saturday 12/10 it just randomly stopped working while I was out of the house. When I returned home and went to investigate I found the hub was showing a static green light that flashe...
Resuming a paused program to resume in another room.
Is it possible to pause program on the mini to then resume in another room on the main box?
BT remotes with voice control
There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...
I have the same problem, although there is no option for a call, just an SMS. Tony
EE still using my deceased father's name
I migrated our mobile plans to EE a while ago. Agreed to move broadband from BT too and all seemed to go as well as can be expected.But I cannot merge all the services together to manage on the EE app because despite BT changing the name of my broadb...
