30-09-2022 04:45 PM
Hi EE have offer me an upgrade but when you click the upgrade box on line via the app nothing happens Tries the app Google ,Firefox,and Edge 20 min wait times to use phone !
30-09-2022 05:38 PM
Hi @Jons54
Thanks for coming here.
Do you get the same if you log into your My EE account online and select Upgrade?
Leanne.
30-09-2022 06:24 PM
Yes it happens both on line and the app Tried from my phone and laptop
30-09-2022 07:02 PM
Thanks @Jons54
In this case, please try calling us again on 150 and the team will get this looked into for you and help you upgrade 🙂
