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Unable to login to perk or reset password

Warfordl
Explorer

I am unable to log in to perks or reset my password

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Warfordl

 

Thanks for coming here. 

 

Does your perk account show as deactivated? 

 

Have you received the reset password email? 

 

Speak soon 🙂

 

Leanne.

Warfordl
Explorer
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
Hi

It does not show as deactivated 
I get the email
But when I try to reset using the link it says it can't do this

Thanks 
Lucy


Sent from Android device
Leanne_T
EE Community Support Team

Hi @Warfordl

 

I've sent you a private message on here for some details. 

 

Thanks 🙂

 

Leanne.