Perk password reset not working

[Mariiia]

Hi there

I have the same issue. I have now reset the password. But it still doesn’t allow me to access my account. It is asking me to validate the account again. 

[Jon_K]

Hi @Mariiia.

Welcome to the community.

Do you receive an email through to validate the account?

Can you check your junk/spam folders?

Jon 

[Mariiia]

Hi. After getting the message that I need to validate the account, I didn’t get any emails. I checked the junk and nothing there either.☹️

[Jon_K]

Thanks @Mariiia.

I'll send you a private message on here.

Jon