Trying to activate my discovery plus

[Ianreeves]

I’ve been trying for 2 months now to activate my discovery plus through the link EE Send , but when I get so far it just says there’s ‘technical issues try again later ‘ .   Anyone help ?? 

[Linzi_H]

Hi @Ianreeves 

I'm disappointed to hear you've been having some issues trying to activate this. 

Can I just check, are you heading to our discovery+ on EE | What is discovery+? | EE page and then clicking "Activate discovery+ now"?

Linzi 

[eeuser169]

Same issue for me and customer service hasn't helped at all

[Ianreeves]

 

I went through the link that EE sent me to activate my account . It sends me a code to my phone which I then enter but then the site just says currently unavailable try again later 

[Ali_A]

@Ianreeves  Can you try the link again but while connected through mobile data rather than WIFI? 

You may need to clear your browser cookies and cache first before doing this. 

Ali