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Transfer Apple One account

hiyaitsciaran
Visitor

I recently created and moved to a new Apple ID as I got a MacBook Pro and wanted to have a fresh start with it. I still have an iPad with my previous Apple ID logged in.

The issue is, I'm needing to transfer my Apple One add-on to my new Apple ID but I don't know how to do it. I have tried using the digital assistant for help - no luck. I tried managing the add-ons and changing it manually - no option for that. I keep seeing "contact EE" or "contact Apple support" - which I tried doing and was redirected to EE as it's managed through my EE plan.

Any ideas?
Note: My previous iCloud account will be retired once Apple One has been transferred to the new account.. so I need this sorted asap.

Thanks for any help!

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@hiyaitsciaran  You call EE customer support as directed.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@hiyaitsciaran  You call EE customer support as directed.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ali_A
EE Community Support Team