16-08-2023 10:00 PM
I have added TNT sport as one of my add ons. I used to have BT sport too. However, neither app is working, it tells me I do not have an active account?
Solved! See the answer below or view the solution in context.
17-08-2023 07:58 AM
17-08-2023 07:58 AM
20-08-2023 01:35 PM
Hi Katie, I have the same problem got an active btid but no tnt.
I used to have bt sports too
20-08-2023 01:48 PM
20-08-2023 02:01 PM
Hi James, it says tnt sports account not recognised when trying to activate it
On the bt app it says sorry, there's a problem and gives the code id003
20-08-2023 02:15 PM
Hi @Taylorman,
Please get in touch with Technical Support so a member of the team can take a look at it for you.
They'll be happy to help.
James
16-09-2023 04:01 PM
I pat tat sport with ee but never been able to register in the first place it always says there is a problem ...
how can this be fixed ??
17-09-2023 08:20 AM
Hi @Angjelo1,
Welcome to the EE Community. 🙂
What happens when you try to activate your subscription?
James
17-09-2023 10:45 AM
Yep, I am having same issues and 3 hour long chats too ee technical help has not remedied the situation.
19-09-2023 09:18 PM
I am having the same issue. I had BT Sport and it always worked, I have TNT Sports on my plan, but when I attempt to login using my EE login it isn't recognised and the BT one I had says I don't have a subscription. This surely can't be that difficult to solve?