TNT sport

monu_c
Visitor

I have added TNT sport as one of my add ons. I used to have BT sport too. However, neither app is working, it tells me I do not have an active account?

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Good morning @monu_c.

Do you still have an active BT ID?

You will need to sign up HERE for TNT Sports even if you don't have an active BT ID. 

This will provide you discovery+ log in.

Katie

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11 REPLIES 11
Katie_B
EE Community Support Team

Good morning @monu_c.

Do you still have an active BT ID?

You will need to sign up HERE for TNT Sports even if you don't have an active BT ID. 

This will provide you discovery+ log in.

Katie

Hi Katie, I have the same problem got an active btid but no tnt. 

I used to have bt sports too

James_B
EE Community Manager
EE Community Manager

Hi @Taylorman,

Welcome to the EE Community. 🙂

What happens when you try to login?

James

Hi James, it says tnt sports account not recognised when trying to activate it

On the bt app it says sorry, there's a problem and gives the code id003 

James_B
EE Community Manager
EE Community Manager

Hi @Taylorman,

Please get in touch with Technical Support so a member of the team can take a look at it for you.

They'll be happy to help.

James

Angjelo1
Visitor

I pat tat sport with ee but never been able to register in the first place it always says there is a problem ...

how can this be fixed ??

James_B
EE Community Manager
EE Community Manager

Hi @Angjelo1,

Welcome to the EE Community. 🙂

What happens when you try to activate your subscription?

James

Yep, I am having same issues and 3 hour long chats too ee technical help has not remedied the situation.

mormrod79
Visitor

I am having the same issue. I had BT Sport and it always worked, I have TNT Sports on my plan, but when I attempt to login using my EE login it isn't recognised and the BT one I had says I don't have a subscription. This surely can't be that difficult to solve?