TNT sport help

[Peterpea]

Anyone know why every time I try and activate TNT sports before BT sports app stops working I get this error 

[Peterpea]

When on the EE website it does this when entering the code it texts 

[Katie_B]

Hello @Peterpea. 

Welcome to the community. 

Do you receive the above error when trying to activate your account HERE?

Katie