TNT Sports on discovery plus when already have Discovery plus through sky

[LizA1983]

Hi,

I recently upgraded my phone and chose TNT sports as an inclusive extra. I can access this via discovery plus on my internet browser. However, when I try to access it via discovery plus app on my tv, I only have the basic version of discovery plus so no TNT sport. I think this is because as a sky tv customer I get basic discovery plus included. ANy idead how I can resolve this so I can get the version that gives me TNT?

Thanks

[Leanne_T]

Hi @BrianP83 

Have you had a text message from us with a link to set up TNT Sports? 

Leanne.

[DFMacT15]

Hi there, I received the text to activate TNT through Discovery Plus and when selected it automatically logged me in to my Sky email address as i have Discovered plus through them. I now can't seem to access the Large screen option even on my PS5.

[Leanne_T]

Hi @DFMacT15 

Have you tried following the set up process again using the link we sent to you and entering the correct details? 

Leanne.

[DFMacT15]

Hi Leanne, thanks so much for the reply. Yes, when I do that though a message appears saying 'Its looks like there's nothing to activate'.

Thank you.

[DFMacT15]

TNT sports is available on my phone, oddly. Just not on the App on Sky or even when I log into the app on any other device.

[Leanne_T]

Thanks @DFMacT15 

Could you try logging out of the app on Sky and logging in with your TNT Sports log in details you have set up through EE, does this work for you? 

Leanne 🙂

[DFMacT15]

You know it didn't actually let me go that far, as my phone already had a Discovery Plus log in saved its as if it just assigned the TNT to that email address/Discovery plus account which is a basic package through Sky they give you for free so won't register the large screen access, if that makes sense? 

I should have cancelled the automatic log in process when my phone recognised it was in the Discovery plus website. Hope I'm making sense here 😄

[BrianP83]

Hi Leanne. I didn't get a text, no. I spoke to someone over EE chat and the link they sent didn't work either.

However I not have TNT Sport via the Discovery App on my phone as someone put a different link on another thread on this forum so that I could activate it with a pin. EE hadn't sent this out and the information isn't very clear. 

This is the link that worked for me: ee.co.uk/TNTSports 

Thanks

[GlynBob]

The discovery plus people have told me that they are waiting for sky to update the discovery plus app. EE have confirmed to me that I get it on my tv ad well. 
once sky have updated the app TNT should appear in the same way it does on my phone and iPad.

[Neild70]

Hi. It may be too late, but I hope this will help someone. I had the same issue and was pulling my hair out! I could get TNT on my phone and tab but not on my TV. I have discovery+ via my sky package but couldn't activate TNT via Sky. Its because Sky do block TNT via any 3rd party. The best option, unfortunately, is to get something like a Fire Stick, which i did, and it works fine. Hope this helps.